Gilcom focuses on telecommunications equipment, telecommunications services, software solutions, satellite solutions, special projects, capacity, green energy infrastructure, value added services and consulting.
Our vision is to provide high quality solutions, which exceed the needs of the customer.
Client satisfaction through innovative and cost effective solutions is our main focus. We will lead the telecommunications and green energy space. This mission is extended to the subcontractors by training the sub-contractors before they represent Gilcom.
These values are honesty, fortitude, temperance and above all tenacity to meet our set goals. We believe that these values set us a step above the rest, and allow our team members to provide high quality solutions and services in a very professional and efficient manner..
At Gilcom we take pride that our company was formed with one premise in mind, and that is to bring a degree of experience, dedication, and professionalism to the telecommunications, green energy and consultancy environment. The consulting arm is used to bridge the gap between good solutions and great solutions. We aspire to be ahead of the competition when quality and performance are evaluated. We continuously bring in new ideas to our clients.
Instead of just selling solutions to the customer Gilcom consults for the customer to understand the problem better. Every member of the Gilcom team does consultative selling by first understanding in depth the solution that the customer needs before providing a proposal.
Gilcom will recommend the solution which best addresses the customer problem or need. Gilcom provide innovative solutions and integrates different networks and solutions to come up with the best of breed. Our staff and subcontractors provide excellent customer service. Gilcom is open to fresh ideas. Gilcom is always looking at new ways to improve operations and processes.
Gilcom difference lies in our depth of knowledge not only of the solutions but of the environment in which we do business. It's evident in our stringent personnel selection process and how we subsequently invest heavily in our staff's training, support, supervision, and personal development.
In every interaction with customers, Gilcom’s purpose is to forge a relationship exceeding the customer expectations. Gilcom appreciate the importance of healthy relationship between solution providers and customers, in which everyone aims to provide their best to make the relationship work.
Gilcom has been setup for growth by understanding what the market wants and creating an uninterrupted value stream that continuously feeds that need. We respect individuality and lead with humility. We seek perfection in everything we do. Gilcom embraces scientific thinking and uses science to make sense of information. Processes are used to define the inputs and outputs of the business. To ensure that flow is not interrupted we use scientific means to anticipate demand. We embrace systems thinking and create consistency of purpose. All these items are done to create value for the customers.
This approach is used to continuously improve every process in Gilcom. Focus is on the activities, which creates most value for the customers. Each process is not evaluated in isolation. Consideration is made of the input processes and the outputs fed into other processes. Change management program are designed and implemented. This could at times include modifying groups of processes, which are interlinked.
Gilcom embrace technology and process innovations to provide the optimum solutions to our customers. Innovation is embraced in our business. Every employee and consultant who works with us has the freedom and latitude to come up with new ideas.
Gilcom engages employees and consultants who are experts in their fields when implementing projects. Gilcom also works with partners and sub-contractors who are experts in their own fields.
Gilcom targets and positions solutions to meet specific customer objectives. Each solution is bespoke and it is modified as necessary to meet the contextual requirements of each customer. When the customer situation changes Gilcom modifies previously provided solutions to meet the new customer reality.
Gilcom understand that each customer is different and every solution is modified to meet the customer needs. To be able to do this Gilcom uses the services of product managers who engages with each customer needs. Account managers manages the relationship between the customer and Gilcom. Each account manage advocates for each customer within Gilcom. This means each customer has an internal representative within Gilcom.
Gilcom provides telecommunications equipment, telecommunications services, software solutions, satellite solutions, green energy and consulting.
Esther has a wealth of experience in managing human resource, estate management, logistics, supplies management, complex contracts and assets in the public sector. She brings to the company a wealth of diverse experience which is required for every business.
Tonderai has an engineering degree and is a business graduate at masters level. He is a business consultant with experience in sales, marketing, management, business development, satellite services, telecommunications, engineering and logistics. Using his engineering and business acumen Tonderai is able to take abstract ideas into a workable tangible physical entity. Tonderai has experience in data analytics, which is useful for financial modelling of projects and predicting demand trends for solutions and services..
Naome Mafukidze has a degree in financial accounting and has experience in the logistics and construction industries. She has worked at management level for more than 5yrs managing different accounts including facilitating funds for different projects. She also worked in collecting funds from debtors..
Sharon is an ambitious and dedicated business management professional. She holds a
Bachelor of Commerce Honors degree in Management and has considerable industrial experience in sales, marketing and business management. Sharon has an acute eye for detail and can analyze market models and trends..
Kimberley is an energetic and passionate individual currently studying a bachelor's degree in English and communication skills. Experienced in social media content creation, working with people to bring smiles and deliver great services to the world is the goal. She has her eyes set on Digital marketing as well as strategic brand development.
Ruth M. Nyamambi is a business consultant specializing in new business development in the IT and energy sectors. She is a business graduate and her experience spans across small to large multinational corporates, mainly in the oil industry. She is experienced in new business development, performance management, project management, Brand management as well as sales and marketing. She also holds an honors degree in agricultural extension and offers agricultural extension advisory services to different stakeholders
Ground Floor Southdown's Ridge Office Park, Corner John Vorster & Nellmapius Drive, Irene, Centurion, 0149, South Africa
8:00 - 17:00